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View: Bubble… bubble… toil and trouble!

KV Prasad Jun 13, 2022, 06:35 AM IST (Published)

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Summary

Anecdotally, startup founders and management teams have indicated there is a recurrent — if not constant — push from their investors to ‘show them the money’, often disregarding ground realities in the process. Some startups have delivered, and many more have folded and shut shop.

The COVID-19 pandemic was a globally destabilising event. But not so much for India’s startup ecosystem. Lockdowns, the fear of social interaction, extra time to work on passion projects, and a score of other reasons worked in tandem to shake awake that dormant entrepreneurial spirit in hordes of Indians.

As of September 2022, India has over 78,000 registered startups — up from just 11,700 startups in 2019. In this world’s third largest startup ecosystem, 107 startups enjoy Unicorn status – meaning they are valued at over $1 bn each. Together, these are valued at $341 bn. Born in 2021, 44 of these Unicorns enjoy a collective valuation of $93 bn; 21 others have achieved Unicorn status in the last 10 months, cumulatively valued at $27 bn. Four Decacorns have also been born, each valued at over $10 bn. The pace of growth has been nothing short of explosive, and there may lie the problem.

The boom is somewhat reminiscent of what played out in the early 1990s. When dot-coms first appeared on the scene, they had quite a few things going for them. First was the mass adoption of new technology: the computer. These machines were finding space in almost every household and office. In today’s world, the smartphone has a similar story: most people own at least one, and many more are on their way to getting one.

Access to the internet has also increased exponentially in India; the Supreme Court in January 2020 declared access to the internet a fundamental right. A sharp fall in data prices over the last few years has augmented this increase in penetration and improved access. Coincidentally, improved and cheaper access to the internet was also a phenomenon when the dot-com boom first began.

Time and opportunity were not the only bones the pandemic threw Indian entrepreneurs. The economic hits from the COVID-19 pandemic forced the RBI to cut interest rates to stabilize the economy and bring growth on an even keel. Banks were encouraged to lend as a way to fuel consumption-led growth. This resulted in easy access to funds for a number of aspiring entrepreneurs who had an idea to sell, and the will to sell it. An easy money policy pursued globally ensured a strong inflow of foreign capital into the startup space.

From $11 bn in 2020, investments into Indian startups jumped nearly four-fold to over $42 bn in 2021. Much like the exponential explosion of investor money into the dot-coms that mushroomed across the US in the early 90s.

Just like in the early 90s in the USA, there’s a chance a lot of this massive investor interest is driven by FOMO (Fear of Missing Out), a gnawing sense of “they know something that we don’t.” This has allowed many startups to throw money at users – spending massively on advertising and promotions designed to build brand value, sometimes even at the cost of building a quality product or reliable service.

That tide is slowly turning. Of course, no investor will ever say it’s so, but anecdotally, startup founders and management teams have indicated there is a recurrent — if not constant — push from their investors to ‘show them the money’, often disregarding ground realities in the process. Some startups have delivered, and many more have folded and shut shop.

Also Read | Top startups where Indians want to work according to LinkedIn

Investors have since turned wary, and with a funding winter setting in, startup growth rates are taking a hit. Against $42 bn in 2021, only $20 bn in funding has come into Indian startups in the first 7 months of 2022. This is reflected in both performance metrics, and operations.

Since the start of 2022, startups have fired thousands of employees in an effort to cut costs and shut down non-core or underperforming verticals. Layoffs have been announced across startups big and small, from Vedantu to Ola to Cars24 to Meesho. Byju’s, the poster boy of Indian Edtech, has also been feeling the heat. After reporting that its losses have risen to Rs 4,500 cr in FY21, the company has announced that it will be letting go of over 2,500 people.

Names like Peppertap, Freshconnect, Zebpay, Jabong and Stayzilla have vanished completely, and even unicorns like Ola and Zomato have trimmed operations  — Ola shut down its used car business and Zomato its grocery delivery pilot. Again, this is a trend that played out as the dot-com boom started being seen as more of a sound and light show. Once marquee names like AltaVista, EToys.com, Pets.com, Ask Jeeves, which commanded princely valuations and the backing of some of the biggest corporate players, are now a memory.

Also Read | Coach-Soch: When a startup suffers due to ‘founder’s syndrome’

That quick exit many investors were hoping for has only worked out in a few cases – but even in many of these, the investors who bought in later have been left holding the bag. Through 2021 and 2022, IPOs from eleven Indian startups have hit the market. Some were among the largest IPOs in Indian corporate history. But only a few of them have given retail investors more than momentary joy – most of them are trading at levels sharply lower than their listing price.

That’s not to say that the startup space in India is in dire straits. According to PwC  India, despite startup funding hitting a 2-year low of $2.7 bn in the July-September quarter of 2022, the mood among early-stage investors is still relatively upbeat. Two startups have even attained Unicorn status in the quarter. But as the report goes on to say, “fundraising is just an accomplishment, not a milestone… it does not guarantee great execution, which is the secret sauce for the success of startups.”

However, one cannot help but notice the similarities between what’s unfolding in the Indian startup space today, and what happened when the dot-com bubble shattered over 3 decades ago – an explosion of players driven by easy money, incremental ideas that are built on fashionable trends, an expansion spree that overheats quickly, an unravelling that is slow and painful, and a shakeout that sees names fade away into oblivion.

A lucky few were left standing, but they still had to stagger down a long road as they tried to regain their past glory.

Today, startups are a matter of pride for India, held up as a testament to the Indian entrepreneur’s solution-driven approach to problems. Their innovative spirit, chutzpah and risk-taking cojones will be tested. Those with a clear business model, strong execution capability and financial discipline, hope to ride out the storm.

Data Inputs: Yoosef Kutteparambil

Elon Musk forms several ‘X Holdings’ companies to fund potential Twitter buyout

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Thursday’s filing dispelled some doubts, though Musk still has work to do. He and his advisers will spend the coming days vetting potential investors for the equity portion of his offer, according to people familiar with the matter

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KV Prasad Journo follow politics, process in Parliament and US Congress. Former Congressional APSA-Fulbright Fellow

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index Price Change
nifty 50 ₹16,986.00 -72.15
sensex ₹1,882.60 +28.30
nifty IT ₹2,206.80 +30.85
nifty bank ₹1,318.95 -14.95
index Price Change
nifty 50 ₹16,986.00 -7.15
sensex ₹1,882.60 +8.30
nifty IT ₹2,206.80 +3.85
nifty bank ₹1,318.95 -1.95
index Price Change
nifty 50 ₹16,986.00 -72.15
sensex ₹1,882.60 +28.30
nifty IT ₹2,206.80 +30.85
nifty bank ₹1,318.95 -14.95
index Price Change
nifty 50 ₹16,986.00 -7.15
sensex ₹1,882.60 +8.30
nifty IT ₹2,206.80 +3.85
nifty bank ₹1,318.95 -1.95
index Price Change
nifty 50 ₹16,986.00 -7.15
sensex ₹1,882.60 +8.30
nifty IT ₹2,206.80 +3.85
nifty bank ₹1,318.95 -1.95

Currency

Company Price Chng %Chng
Dollar-Rupee 73.3500 0.0000 0.00
Euro-Rupee 89.0980 0.0100 0.01
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Young Turks: Rural India going online faster than urban, focus on building platforms to bolster this growth

By 2025, there will more internet users in rural India than in urban India, according to an IAMAI-Kantar report and even though internet penetration in urban India is twice that of rural areas, the usership in rural regions is growing at a faster rate on a year-on-year basis. It is quite clear that India’s digital ecosystem will need to evolve to address the specific needs of this emerging market and regional language, voice plus video will be the preferred interface for this new digital ecosystem or the next 600 million internet users in India.

Many startups have already identified the gaps and recognized the opportunities as they build platforms that are simplifying lives in rural India, in tier 2,3 towns, and beyond as they unlock the potential of this large user base. The spotlight is on three high-velocity verticals where new-age businesses are building for Bharat as they disrupt the status quo – social-commerce or community-based e-commerce, education for mobile-first regional language internet users and last-mile public transportation.

To discuss this CNBC-TV18 caught up with Mohit Dubey, co-founder and CEO, Chalo, Angad Kikla, co-founder, Citymall and Karanvir Singh, founder and CEO, Pariksha.

Watch the video for the full discussion

 5 Minutes Read

Making India a cashless economy: An innovative mindset is as important as the handset

KV Prasad Jun 13, 2022, 06:35 AM IST (Published)

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Summary

With new avenues like United Payments Interface (UPI), Unstructured Supplementary Service Data (USSD), mobile wallets and apps now becoming available, a KPMG report ‘Fintech in India-Powering Mobile Payments’, has identified all those factors that will stimulate this ecosystem in India to thrive, and establish itself as a mature player by global standards.

What do people look for in a smartphone? Looks, features, colour, performance, technical specifications for the geeky types and more importantly, how easy they are to use. This is due to the fact that people do almost everything on their cellphones these days — especially shopping and paying bills. So, mobile payments and the ease with which we can make them, are soon going to become a key reason why people own a smartphone — as much as for making calls and texting.

With new avenues like United Payments Interface (UPI), Unstructured Supplementary Service Data (USSD), mobile wallets and apps now becoming available, a KPMG report ‘Fintech in India-Powering Mobile Payments’, has identified all those factors that will stimulate this ecosystem in India to thrive, and establish itself as a mature player by global standards.

Currently, the top countries in the world, where more than 40 percent of the users make mobile payments are China and Norway. China has almost 58 percent internet penetration. On a good note: IMPs in India is the sole digital payments network that was given a level 5 rating by the Faster Payment Innovation Index (FPII). We beat the UK, Singapore, China, Japan, Denmark and Switzerland along with other countries.

Manish Jain, Partner, Digital and Fintech, Management Consulting, KPMG, India said in the report,India today is one of the leading countries when it comes to payment transformation. The seamless integration of mobile technology and financial services has paved the way for increased digital adoption. What has made this possible is proactive participation from all the key stakeholders involved here — i.e. government, regulators, banks and financial institutions, merchants, mobile payments service providers, and investors who today have become a key enabler to leverage the mobile payments ecosystem.”

Worldwide, non-cash transactions have increased with an annual compounded annual growth rate (CAGR) of 12.7 percent and this surge is a result of digital payment adoption by emerging Asian countries, which is likely to see a 28.8 percent growth rate till 2024. The global digital payment market size is set to touch $10.07 trillion by 2026.

All of this will happen with the help of increased smartphone usage, which has a forecasted CAGR of 15.5 percent and an expected jump in the user base — 829 million by 2022. Point of Sale (PoS) devices have been a big factor in this and so have mobile (PoS) devices which is likely to grow at a CAGR of 54.2 percent between 2019 and 2023. Other services like Near Field Communication (NFC) and Quick Response (QR) codes have sped this process up a lot.

In India, retailers accepting digital payments have increased to over 10 million in the last 2-3 years alone. It is forecast to see the fastest growth in transaction value between 2019-2023, with a CAGR of 20.2 percent, beating China and the United States. Other elements have segued into place very nicely as well for this to happen. Some of them are:

  • Compelling value propositions, supportive infrastructure backed by regulations and next generation technologies are now available.
  • Reserve Bank of India’s (RBI), key ‘2021 vision document’, which makes cash-less payments safe and fast by emphasising on infrastructure and a seamless ecosystem. This report’s 36 action points covers a gamut of issues like making India a cash-less society, cybersecurity and providing other e-payment options. Then the central and state governments, industry associations and payment platform providers playing their part too. Compared to more developed China and Japan, India has 45 wallet players, 50 UPI-based platform service providers, and 142 banks using the UPI system.
  • Positive policy framework changes and government initiatives like the launch of new payments systems such as UPI (which has processed $93 billion in payment till May 2019 and this is an increase of 243 percent (CAGR) between January 2017 to June 2019), Aadhaar-linked electronic payments and improvement of the digital infrastructure by the National Payments Corporation of India, have enabled mobile payments to take off.
  • Consumer acceptance has played a big part too.
  • Literacy programmes have enlightened smartphone users across villages and cities — over 1 crore rural citizens and 3 lakh merchants have been taught about digital payments via DigiDhan Abhiyaan. RBI has designed financial literacy content aimed at specific groups like school kids, senior citizens and farmers. Lucky Grahak Yojana, Digi-Dhan Vyapar Yojana and DigiVaarta and DISHA programmes are all part of this initiative. Ministry of Electronics and Information Technology (MEITY) and the HRD ministry also have their own training programmes.
  • Mobile payments have become popular because of mobile wallets which will see a 52.2 percent CAGR between 2019 and 2023.
  • Right technical skills, capital investments and new business models that keep popping up because of enterpreneurs’ innovative ideas.

The report also studied the mobile payments system across the Asian Pacific region (APAC), Americas and Europe, to see what India can learn from them.  It looked at six parameters like technology readiness, business model and environment, regulatory support, government programmes, consumer demand and acceptance (from both users and retailers viewpoints) and the level of entrepreneurial mindset (here they looked at the Global Innovation Index rankings).

An innovative mindset is possibly the most important criteria because even with all of the support structures in place, if one can’t make a business profitable, then it has a ripple effect on the economy. Currently, Indian mobile payment players are struggling due to a lack of diverse revenue models with exceptions like Paytm which has morphed into a kind of a ‘super app’ as it provides a large number of services, ranging from bill payments to enabling making donations, buying tickets (for travel and entertainment), games and financial services.

Others using this varied expansion route are Flipkart’s PhonePe and Mobikwik with their own unique offerings to sustain a high volume and low margins business. PhonePe is giving retailers access to their customer base, so they can build their own stores within the app. Mobikwik has launched a B2B Software as a Service (SaaS) product called Magic, which is an A-Z solution for corporate rewards, reimbursements and processes. Overall, they did much better than their competitors and as a result, they raked in millions of dollars of investment from either their parent company or from overseas investors. PhonePe received around $100 million from Walmart, Paytm raised $300 million from Berkshire Hathaway and Mobkwik raised $38 million from Sequoia Capital, and it’s now looking to become a financial services platform.

Mobile payment providers may also need to look at the wholesale vendors’ space, especially in the niche B2B wholesale market. Banks have begun to partner with them to provide co-branded credit cards, or to provide short term credit for those with less disposable income (Mobkwik), or even to create a fixed deposit (FD) when a consumer’s balance moves above Rs 1 lakh, at the end of the day (Paytm). Medium and small enterprises are also a great target audience for this service but getting them on board isn’t going to be easy.

So here are KPMG’s recommendations to make India a super-charged up cashless economy:

  • Cash discounts to be used as incentives for merchants, e-commerce players and customers in C2G (customer-to-government) payments for utilities and railway tickets etc.
  • Increased penetration of USSD adoption should be initiated.
  • Bridging the gap between digital payments and digital lending infrastructure.
  • Linking up with global partners for seamless retail mobile payments of low value and high velocity.
  • Focus on literacy programmes that are targeted at the young and the rural population, which are made in vernacular languages, so it’s easy to understand and which emphasises on cybersecurity, so trust is built up.
  • Offering a unified payment platform for citizen services.
  • The government show focus on creating micro clusters of villages.
  • MPSPs should offer working capital products in collaboration with BFSIs to increase expansion and stickiness among the merchants.
  • Helping merchants evolve in this new economy and build customer-centric strategies.
  • Aggressively adding merchants from low tier towns.
  • Tap on cultural incentives and customer sentiments to increase mobile payments usage.
  • Instant gratification for last mile customers and 24/7 support.
  • Enhance global reach for a unified experience worldwide.
  • Holistic service providers for customers.
  • Indirectly pushing through e-commerce and enabling group buying on mobile apps.
  • BFSIs should create conversational, contextual and voice-enabled mobile payments experience for rural and urban users.
  • Monetise data with customer consent to offer personalised experience.
  • Promote B2B mobile payments after partnering with MPSPs and other banks to offer escrow services.
  • Develop peer-to-peer global payments ecosystem.
  • Interoperability of business correspondents.
  • Last mile of dormant bank accounts that need to be made into digitally active accounts.
  • Government should standardise KYC norms.
  • Continuation of minimum KYC wallets.
  • Allowing accounts to be opened with OTP based e-KYC (Aadhaar verification) to continue as minimum e-KYC accounts.
  • As for retailers — the more the merrier should be the principle — and more merchants should be added who use cost-effective QR mobile codes. Medium and large merchants using NFC-based applications should upgrade their PoS terminals to ensure lower turnaround time and easy transactions.

In the APAC region, China, India and Japan have the highest number of smartphone users. Mobile payments penetration is at 81 percent in China, 33 percent in India and 25 percent in Japan in 2019. This will grow at a CAGR of 10 percent in China, 12 percent in Japan and 31 percent in India between 2017 and 2022. At present, India has the highest number of mobile banking usage, as a proportion of total online consumers having current accounts at around 57 percent.

So, this is good news when it comes to mobile payment service providers (MPSP) who can begin to upsell and start linkages to provide other services — be it financial products, music and video streaming, or just simply grocery shopping from a local supermarket. Basically, they should be looking to provide multiple services through a single window — be a super app — and retain customer loyalty. The stickiness factor will matter if MPSPs want to make money, and who doesn’t anyway?

Manali Rohinesh is a freelance writer who explores financial and non-financial subjects that pique her interest.

Read her columns here.

Elon Musk forms several ‘X Holdings’ companies to fund potential Twitter buyout

3 Mins Read

Thursday’s filing dispelled some doubts, though Musk still has work to do. He and his advisers will spend the coming days vetting potential investors for the equity portion of his offer, according to people familiar with the matter

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KV Prasad Journo follow politics, process in Parliament and US Congress. Former Congressional APSA-Fulbright Fellow

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index Price Change
nifty 50 ₹16,986.00 -72.15
sensex ₹1,882.60 +28.30
nifty IT ₹2,206.80 +30.85
nifty bank ₹1,318.95 -14.95
index Price Change
nifty 50 ₹16,986.00 -7.15
sensex ₹1,882.60 +8.30
nifty IT ₹2,206.80 +3.85
nifty bank ₹1,318.95 -1.95
index Price Change
nifty 50 ₹16,986.00 -72.15
sensex ₹1,882.60 +28.30
nifty IT ₹2,206.80 +30.85
nifty bank ₹1,318.95 -14.95
index Price Change
nifty 50 ₹16,986.00 -7.15
sensex ₹1,882.60 +8.30
nifty IT ₹2,206.80 +3.85
nifty bank ₹1,318.95 -1.95
index Price Change
nifty 50 ₹16,986.00 -7.15
sensex ₹1,882.60 +8.30
nifty IT ₹2,206.80 +3.85
nifty bank ₹1,318.95 -1.95

Currency

Company Price Chng %Chng
Dollar-Rupee 73.3500 0.0000 0.00
Euro-Rupee 89.0980 0.0100 0.01
Pound-Rupee 103.6360 -0.0750 -0.07
Rupee-100 Yen 0.6734 -0.0003 -0.05
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 5 Minutes Read

International Internet Day: Only a quarter of Indians use internet

KV Prasad Jun 13, 2022, 06:35 AM IST (Published)

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Summary

The internet penetration in the second most populous country is only 25 percent.

Indians are one of the largest users of smartphones in the world but they lag behind other countries when it comes to internet usage. According to a new study, even after having the second largest number of smartphone users in the world, only a quarter of Indians actually use the internet which is among the lowest in the world.

The internet penetration in the second most populous country is only 25 percent in 2017, said the data published by Pew Research Center. The data showed that in the last five years India has seen only 56 percent rise in the internet users. In 2013, it was 16 percent, while there was 83 percent rise in smartphone users in this period.

According to the report, 22 percent respondents owned a smartphone in 2017, compared to 12 percent in 2013, pointing towards 83 percent increase in smartphone ownership.

The same data also revealed a 150 percent rise in social media usage. Around 20 percent of the population accessed social media in 2017 compared to 8 percent in 2013.

The revelations are surprising given the revolutionary changes that took place in country’s telecom sector during the period. From 2013 to 2015, the data cost was higher but after the introduction of Jio in 2016 and the price war that followed had made data cheaper in the country.

India tops the internet censoring rankings

It is not only in the field of accessibility that the country is lagging behind. According to various studies and reports, India has the highest number of ‘internet shutdowns’ in the world.  India experienced 154 internet shutdowns, i.e. intentional disruption of internet or mobile apps usually by the government between January 2016 and May 2018, a reports Statista said.

According to The Indian Council for Research on International Economic Relations (ICRIER),  intentional internet downtime between 2012 and 2017 lasted 16,315 hours and it cost the Indian economy $304 crore.

The revelation is not surprising given the number of instances where social media was used to spread fake news across the country, ultimately prompting the government to put stricter control over social media.

Disclosure: RIL, the promoter of Reliance Jio, also controls Network18, the parent company of CNBCTV18.com.

Elon Musk forms several ‘X Holdings’ companies to fund potential Twitter buyout

3 Mins Read

Thursday’s filing dispelled some doubts, though Musk still has work to do. He and his advisers will spend the coming days vetting potential investors for the equity portion of his offer, according to people familiar with the matter

 Daily Newsletter

KV Prasad Journo follow politics, process in Parliament and US Congress. Former Congressional APSA-Fulbright Fellow

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Oil Fluctuates as Traders Assess China’s Vow, Unrest in Libya

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index Price Change
nifty 50 ₹16,986.00 -72.15
sensex ₹1,882.60 +28.30
nifty IT ₹2,206.80 +30.85
nifty bank ₹1,318.95 -14.95
index Price Change
nifty 50 ₹16,986.00 -7.15
sensex ₹1,882.60 +8.30
nifty IT ₹2,206.80 +3.85
nifty bank ₹1,318.95 -1.95
index Price Change
nifty 50 ₹16,986.00 -72.15
sensex ₹1,882.60 +28.30
nifty IT ₹2,206.80 +30.85
nifty bank ₹1,318.95 -14.95
index Price Change
nifty 50 ₹16,986.00 -7.15
sensex ₹1,882.60 +8.30
nifty IT ₹2,206.80 +3.85
nifty bank ₹1,318.95 -1.95
index Price Change
nifty 50 ₹16,986.00 -7.15
sensex ₹1,882.60 +8.30
nifty IT ₹2,206.80 +3.85
nifty bank ₹1,318.95 -1.95

Currency

Company Price Chng %Chng
Dollar-Rupee 73.3500 0.0000 0.00
Euro-Rupee 89.0980 0.0100 0.01
Pound-Rupee 103.6360 -0.0750 -0.07
Rupee-100 Yen 0.6734 -0.0003 -0.05
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