Now, IRCTC will provide much friendlier experience with seat booking, charts

KV Prasad Jun 13, 2022, 06:35 AM IST (Published)

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To make train journey hassle-free for passengers, the Indian Railways has started displaying reserved charts online to allow people to check the status of their seats.

The user-friendly interface gives a graphical representation of the train coaches showing berth-wise allotment on the website.

Railway Minister Piyush Goyal said on Wednesday that the reservation charts will facilitate the prospective passengers in getting the information of the vacant berths available in the train after the preparation of the chart.

He further added, “Complete information of vacant berths from train source as well as intermediate locations will be available to the user. The prospective customer can use the information for onboard booking of vacant berths by TTE as per business rules. This feature is available on the web as well as mobile version.”

The website will provide a seating layout with different colours to show if the seats are booked, vacant and partially booked, just like any airlines website.

If the second chart is also prepared, then the option to view the details of the vacant berth available at the time of the second chart will also be displayed. The second chart is prepared about 30 minutes prior to the departure of the train to accommodate the information of current reservations and cancellations done after the first chart.

In the next 20 days, the website will be available for Shatabdi and Rajdhani passengers.

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KV Prasad Journo follow politics, process in Parliament and US Congress. Former Congressional APSA-Fulbright Fellow