Twitter urges all users to change passwords after glitch
Summary
Twitter Inc urged its more than 330 million users to change their passwords after a glitch caused some to be stored in readable text on its internal computer system rather than disguised by a process known as “hashing”. The social network disclosed the issue in a blog post and series of Tweets on Thursday afternoon, …
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Twitter Inc urged its more than 330 million users to change their passwords after a glitch caused some to be stored in readable text on its internal computer system rather than disguised by a process known as “hashing”.
The social network disclosed the issue in a blog post and series of Tweets on Thursday afternoon, saying it had resolved the problem and an internal investigation had found no indication passwords were stolen or misused by insiders. Still, it urged all users to consider changing their passwords.
“We fixed the bug and have no indication of a breach or misuse by anyone,” Chief Executive Jack Dorsey said in a Tweet. “As a precaution, consider changing your password on all services where you’ve used this password.”
The blog did not say how many passwords were affected. A person familiar with the company’s response said the number was “substantial” and that they were exposed for “several months.”
Twitter discovered the bug a few weeks ago and has reported it to some regulators, said the person, who was not authorized to discuss the matter publicly.
The US Federal Trade Commission, which investigates companies accused of deceptive practices related to data security, declined comment on the password glitch.
The agency settled with Twitter in 2010 over accusations the site had “serious lapses” in data security that let hackers access private user data on two occasions. The settlement called for audits of Twitter’s data security program every other year for 10 years.
The glitch was related to Twitter’s use of “hashing” and caused passwords to be written on an internal computer log before the scrambling process was completed, the blog said.
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