These are the cities where freshers have high scope in blue & grey collar jobs in India
Summary
Food, retail, and e-commerce delivery boys constitute a major part of the blue and grey collar workforce, according to data from job recruitment platform Qjobs. Here’s a comprehensive look at this segment and the salaries across jobs, industries, cities and levels of experience.
The demand of blue and grey collar jobs in India has been increasing over the years. Billion Careers, quoting data from its job recruitment platform Qjobs (a vertical of Quess Corp), indicated that the number of vacancies for blue and grey collar jobs in India grew four-fold between 2021 and 2022.
Interestingly, the industry has high scope for freshers in the blue and grey collar segment. As per the data, the salaries of entry-level (fresher) hires in certain job roles and cities exceeded that of experienced employees.
As per the data in the industry, newly-recruited delivery executives get more payment than experienced ones in some cities.
“The report reveals a promising landscape for freshers but a challenging terrain for experienced employees. English language proficiency, multitasking capabilities, computer skills, and soft skills such as communication, problem-solving, and time management are highly valued in these roles,” said Amit Nigam, Chief Executive Officer, Billion Careers, said.
South pays the most
The data further highlighted that food, retail, and e-commerce delivery boys constitute a major portion of the blue and grey collar workforce. The data provided on the average salaries of the delivery workforce emphasised the role of experience in determining the salary of a delivery worker, with those having four or more years of experience earning higher salaries on average ranging from Rs 2.24-3.68 lakh per annum.
Moreover, the data revealed significant differences in salaries across various cities, with delivery workers in Bengaluru and Chennai earning relatively higher salaries than those in Mumbai and Kolkata. Additionally, in Hyderabad, the data suggest that delivery workers with 4-plus years of experience earn higher salaries than their counterparts in other cities with similar experience levels.
The average salary for delivery workers does not always increase steadily with experience, which is evident in the case of Delhi, where the average salary for a worker with 1-3 years of experience is lower than that of freshers.
Overall, the data suggested that the delivery workforce in South India generally get higher salaries than in the North, especially for fresher and mid-level (1-3 years of experience) delivery workers.
Trends in customer care
In the customer care sector in Kolkata, salaries for freshers is higher than those with 1-3 years of experience, while in Mumbai, Pune, and Delhi, salaries increase with experience.
The highest salaries for customer care professionals in Bengaluru (Rs 2.64 lakh p.a.) and Hyderabad (Rs 2.63 lakh p.a.) are offered to those with 4-plus years of experience. Salaries also vary within each city based on experience levels, with Hyderabad having the lowest average salaries for freshers and Bengaluru having the highest for the experienced.
For telecallers, Chennai — with Rs 2.12 lakh per annum — offers the highest average salary for freshers; Bengaluru offers Rs 2.07 lakh for those with 1-3 years of experience; and Mumbai offers Rs 2.47 lakh for those with four or more years of experience.
In terms of average salary across all experience levels, Bengaluru has the highest, followed by Mumbai and Chennai, while Hyderabad has the lowest.
Overall, experienced job seekers may prefer Bengaluru and Mumbai for higher salaries, while freshers may prefer Chennai, added the report.
Experience has a greater impact on salaries for customer care professionals than for telecallers, as per the data. Additionally, salaries for telecallers are generally lower than for customer care professionals across all cities.
Field sales and back office executives
The data shows that the average salary for field sales executives in Bengaluru is the highest among all cities, ranging from Rs 2.30 lakh per annum for freshers to Rs 2.63 lakh for those with four years or more experience.
Chennai, Hyderabad, and Mumbai have slightly lower average salaries compared to Bengaluru, with a range of Rs 2.24 -2.57 lakh per annum while Delhi and Pune have the lowest average salaries at Rs 2.12-2.48 lakh per annum.
In general, salaries tend to increase with experience — with field sales executives with 4-plus years’ experience earning the highest average salary in all cities.
However, the difference in average salaries between freshers and experienced field sales executives is not very significant overall, with the gap being less than 10 percent in most cities, except for Pune, where it is over 10 percent.
Salary trends for back office executives vary significantly, depending on both the city and experience. Mumbai offers the highest average salary for back office executives (Rs 3.12 lakh per annum) with more than four years of experience possibly due to the presence of many large corporations and financial institutions in the city, the report stated.
Kolkata, Pune, and Bengaluru showed a similar salary trend across all experience levels, suggesting that there may not be a significant difference in demand for back office skills at different experience levels in these cities. In terms of fresher back office executives, Chennai, at Rs 2.46 lakh per annum, offered the highest average salary, while Hyderabad with Rs 1.80 lakh per annum offered the lowest.
Also read: Nearly half a million blue-collar workers to be hired in India this festive season, says report
The highest wage levels are offered by the legal, IT, healthcare, telecom, and customer service job categories.
The data further showed that 60 percent of all the grey and blue collar hires were ‘freshers’ with a prior job experience of 0-3 years. Their monthly wages varied from Rs 8,000 to Rs 25,000 on average.
The metro areas with the highest demand for blue and grey collar jobs were Delhi, Bengaluru, and Mumbai.
“As the Indian economy transitions into a digital age, recruiters are seeking blue and grey collar workers with expertise in analytical and digital skills, such as machine learning, robotics, 3D printing, and artificial intelligence,” the firm said.
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