Vodafone Idea CEO outlines subscriber retention strategies and more | Q&A
Summary
Akshaya Moondra,also discussed the potential tariff hikes post-elections and the plans to enhance the ARPUs.
Akshaya Moondra, CEO of Vodafone Idea, discussed in detail the company’s future plans with CNBC-TV18, including upcoming capital raising, capacity expansion, industry tariff hikes, average revenue per user targets, 5G rollout, among other things.
The telecom service provider has launched an ₹18,000 crore FPO and the anchor book boasts of some names such as Fidelity, GQG, UBS.
The FPO has also received support from the government, which is the largest shareholder in the telecom operator.
Below are the edited excerpts from the interview:
Q: You have got some marquee investors on board, foreign and domestic investors. The question is what next now?
A: We are going to use this basically for growth capex. This is not the only funding we are doing. This is a part of the funding of ₹18,000. You’re aware ₹2,075 crore will come from promoters. And we are also in discussion with the lenders. And the way the funding is being raised is to have a total availability for growth capex which can meet our requirements for 4G coverage, expansion, 4G capacity growth and the 5G rollout. And when we do this, we are confident that we will be able to arrest the loss of subscribers and start participating in the growth of the industry which we have missed out for the last few years.
Q: So how soon before you will be able to close the bank funding of ₹25,000 crore?
A: We have been engaged with our lenders for quite some time. One of the asks was that the equity funding should happen first. And actually that task was for a lesser amount. So now that the funding is there, and should happen in the next few days, we will engage with the banks.
Q: So is three to six months a realistic assumption?
A: I am not at liberty to say, but we will do it as quickly as possible. And let’s say we have sufficient funding, and the bank funding should be available in time in my sense, so that our capex (capacity expansion) plans remain on track as per our plan.
Q: Talk to us about your capex plans, because that is the necessary input to arrest your subscriber decline. From the FPO proceeds, ₹12,750 crore is outlined for capex. Once you get the bank funding, and of the total capital raise of ₹45,000 crore approximately, how much goes into capex? If you could break that up in 4G and 5G.
A: I can’t give you specific guidance. But let’s start with the FPO proceeds. ₹12,750 is for capex; spectrum is about ₹2,000 crore. but we don’t need to buy much of a new spectrum. So the split of ₹12,750 crore is ₹5,720 for 5G rollout, and the remaining ₹7,000 crore is for 4G, roughly equally split between 4G coverage expansion and 4G capacity growth.
While we need to grow the 4G capacity, we need to roll out 5G. The reason why we lose subscribers disproportionately today is only because of lack of 4G coverage. And today, our share of new customer acquisitions is actually higher than our customer market share. So the only thing we need to arrest is the loss of subscribers, and which I am very confident that once we are able to plug this coverage gap.
Q: How many quarters do you think it will take before the subscriber decline comes to an end?
A: I would say that 4G coverage expansion will happen very quickly because the vendors are ready with the equipment, the towers are already there and we just have to deploy equipment on existing towers. I cannot give you a timeline, but we are confident it should happen at great speed.
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Q: On 5G, why are you only targeting achieve covering 40% of your revenue base in the next two to two and a half years when he appears already have a pan India rollout?
A: For 5G, that is our plan today, it could be modified. And you will have seen what has happened with 5G is that on the consumer side, there is not so much a 5G use case and monetisation has been a challenge.
Also, when you moved from 3G to 4G on your phone, you could see a very big experience difference. But with 5G, that is not the case. So, 5G is not a factor in operators competition, gaining a disproportionate market share right.
Q: Now the question of how and when on tariff hikes. Your ARPU (average revenue per user) is ₹145 per month. What is your own internal assessment? When can the first tariff hike take place, the quantum and the next one?
A: The Indian ARPUs are the lowest and I think lowest not by a small margin by but a big margin. So that is the important factor. The second thing to be kept in mind is that today, none of the players are returning their cost of capital. And it has not been just a year or so it has been five or six long years. And that was the scenario when 4G investments were made, 5G investments have added on to that. And 5G monetisation is still not to be seen. So the imperative for tariff correction just to get to a return on cost of capital being
Also Read | Vodafone Idea raises ₹5,400 crore from anchor investors for infrastructure expansion and 5G rollout
Q: What should the ARPUs be for you to be able to return your cost of capital?
A: I am not at liberty to say that, but there is enough commentary from our peers.
Q: Is it 300? That’s the commentary from your peers.
A: That number appears to be right.
Q: The Street is expecting that we will see a tariff hike post elections of a magnitude that we have seen in the past, which was 20%. Is this a fair assessment in your own mind?
A: I cannot say what would be the next price increase. But we have seen that this quantum of price increase is absorbed in the market without much of an implication. So I would say that the consumer at this level, is willing to accept.
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